Chris 🇹🇼 | Telegram 尼有事嗎 says to YSITDCould you please clarify what helps in this case? I.e. exiting of Kaspersky or disabling Firewall i.e. Most probably it's a known bug like 1929284 which is fixed only in 2018. Also ask customer to try next: 1. Disable Self-Defense, terminate KIS via tray icon 2. Add attached reg file to the registry 3. Reboot computer 4. Recheck the issue Thanksat Fri, Jan 6, 2017 9:26 PM